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Last updated: 18th July 2025 15.15pm 
Here’s an overview of the credit card services we offer and how they’re running at the moment. We’ll keep you updated here if we have any work planned on our services. 

 
                  

Mobile App

We're performing essential maintenance to our Credit Card App from 10pm and 11:50pm on the 22nd July.

 

Connectivity to the app may be unavailable during this period. Please try again following the scheduled ending of the update.

 

 
                  

Mobile App

We're performing maintenance for customers who can view their Current Accounts and Virgin RED in our Credit Card App.

 

Connectivity to these features will be unavailable during this period. We will update customers in the coming days as the maintenance completes.


 

(Click on one of the options below to expand the drop down)
 

Mobile App

 

 

Live Chat

 

 

Online forms

 

 

Contact Centre

 

 

Payments

 

 

Applications

 

 

Card delivery

 

 

Balance transfers and money transfers

 

 
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