This article is for the following products:
Our app plays happily with the latest devices from the manufacturers you know and love. To use our app make sure you've got the latest software on your phone/tablet. That's at least iOS 13.6 for Apple or Android 9.0 Lollipop.
Can’t find us in the Apple App Store or Google Play Store? Make sure your software’s up to date – but if you still can’t see the app, your operating system might not be supported.
Here’s how to check your software:
Apple – Settings > General > About > Version (iPhone). Or Settings > About phone > Software information
Android (this bit might vary between Android phones) – Settings > About phone > Software information