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If you are paying by Bank Payment but your bank is not showing in the list, you will need to continue to pay via Faster payment.
You can make a Faster payment to your credit card by transferring money from your bank account directly.
You can do this using a banking app, in one of our stores or over the phone, using the following details:
• Sort Code: 40–64–25
• Account Number: 4132 0424
• Reference: Enter your 16 digit credit card number
Making the payment in an app?
• You’ll need to Select Business Account and enter ‘Virgin Money’ as the name when choosing the recipient for your payment
• When you enter the account details, your bank will verify that these are correct. If this verification doesn't work but you are confident the details you entered match those above, you can still proceed to make the payment
The money will then be added to your account within two hours of receipt of the payment.
Our list of banks eligible for Bank Payments may change in the future.
Depending on the status of your account, such as if you are late making a payment, you may be able to make a debit card payment in our app:
• Tap the 'Payments' icon at the bottom left of your summary screen
• Select 'Make a one-off payment'
• Choose the amount you want to pay from 'Requested payment', 'Statement balance' or 'Other amount'
• You will then be asked to enter the information from the Debit card you want to make the payment from
Depending on your debit card provider and the payment amount, you may be requested to securely authenticate the transaction.