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This article is for the following products:
Virgin Money Virgin Atlantic Virgin Money Slyce

The time it takes for a payment to clear depends on how and when the payment was made. If you make a payment on a Bank Holiday or weekend, your payment may be delayed by up to 2 days.

Direct Debit
• We'll take this payment on or just after your chosen date. This will show in your transactions list on the same day

Bank Transfer or Bank Payment
• This will usually show in your transactions list within 2 hours of you making the payment

 

Debit Card
• If you've paid by Debit Card in the app, payments can take up to 3 days to show in your transactions list.

• If you've paid by Debit Card over the phone, payments usually show in your transactions list on the next working day

 

Your balance will then be updated to reflect your payment.

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