This article is for the following products:
Redi is Virgin Money’s digital host, available 24/7 for credit card customers in our mobile app
Redi provides instant answers to questions about your credit card and helps with the day-to-day management of your account. It can help with everything from managing your card, requesting a money or balance transfer, managing your credit limit, setting up payments and much more.
Redi is available in the Virgin Money Credit Card app. If you don’t have the mobile app, you can follow our step-by-step guide on how to download and register for the app.
To ask Redi a question:
Simply click the ‘Need help? Chat with us’ banner on the Account summary screen in the app
OR
You can also click the ‘Let’s chat’ bubble in the Contact Us section of the app