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This article is for the following products:
Virgin Money Virgin Atlantic Virgin Money Slyce

If the error message says the payment wasn’t successful you'll usually need to make the payment again. Wait to see if the payment shows on the app, you will see this on your transaction list before having another go. If you're making a payment before your due date, contact us. 
Keywords: technical,error,message,payment,problem,issue,paying,unsuccessful,transaction
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