I have a Direct Debit on my account, but the summary screen says I need to make a payment. What should I do?
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To confirm your Direct Debit is active, tap the ‘Payments’ icon and tap ‘Pay By Direct Debit’. This will show if a Direct Debit is set up and when the next payment will be taken.
If you've recently set up your Direct Debit, you'll still need to make a payment as it may take some time for your bank to set up the Direct Debit.