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Is your Direct Debit due to be taken in the next 5 working days?
Check the date your payment is due. If the Direct Debit is due within the next 5 working days, it is likely the process to request the funds from the original bank account details will have already started. If you have cancelled the Direct Debit at your bank please contact us, if you fail to make the minimum payment required you will incur a late fee and will also lose any promotional rates.